Health Ministry Introduces Whats Thru for Chronic Medications
The Ministry of Health launched the "Whats Thru" service in four health centers in Amman to facilitate and speed up the process of receiving medications for chronic diseases. The service allows patients to request their medicines by scanning a QR code and sending photos of prescriptions and documents via WhatsApp. A pharmacy team will prepare the orders within 48-72 hours, and patients can pick up their medications directly from the designated window without the need to wait inside the center. The goal of this service is to reduce waiting times, streamline procedures, and alleviate crowding within the centers, while also evaluating the experience for potential expansion to other centers across the capital and governorates.
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