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2026-11-13T17:28:30.000Z

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Microsoft Outage Refunds

Microsoft Outage Refunds

The Anderson Economic Group estimated that productivity losses caused by the Microsoft services outage could approach $7 billion—and exceed that figure if customers seek refunds. It said that up to 26 million users were affected by business disruptions on Thursday and 51 million on Friday, while Microsoft could have to refund around $800 million a day for subscriptions that customers were unable to use. The outage began Thursday afternoon U.S. Eastern Time, preventing people from using services such as Outlook, Teams, and Copilot.

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