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Global banking alerts on smart shopping risks
A group of the world's largest banks, including NatWest, Bank of America, ING, and Capital One, has issued a warning about the risks of using AI agents in online shopping and purchasing operations. They highlight that such use increases the likelihood of financial fraud and privacy breaches. Reports confirm that this technology may lead to unsafe collection and storage of bank card data, as well as guiding users toward unsecured payment methods, all amid a lack of comprehensive laws and regulations governing their use. Therefore, these banks plan to discuss regulations to ensure full transparency about agent interventions, eliminate coercive guidance, and safeguard consumer rights and operational transparency.
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