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The General Social Security Corporation has launched a new package of services through its application, aimed at enhancing direct communication with beneficiaries. This service includes a rapid response to complaints, allowing subscribers and retirees to submit and track issues instantly and transparently. It also features a window for developmental suggestions, enabling citizens to participate in improving the Corporation's services. This initiative comes as part of the organization's digital transformation and embodies the motto "Your voice is heard and your idea makes a difference," to strengthen relationships with the public and improve the recipient's experience.
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