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Public security improves services for deaf via Deaf JO 114 app
The Public Security Directorate launched the "Sign Language 114" app to facilitate direct communication with the Operations Room (911) using sign language, aiming to serve individuals with hearing disabilities around the clock. Since its launch in 2014, the app has received over 20,600 calls by September 2023, including approximately 6,600 reports focusing on emergency cases, traffic accidents, and cybercrimes, which were handled in the field. In 2023, the app saw additional developments, such as a video service in sign language and a "Reconnect" service, with ongoing efforts to enhance its features to better meet users' needs and make communication with relevant authorities more effective.
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