Government services go digital
The article focused on the Jordanian government's efforts to fully digitize government services. Digital Economy Minister Sami Samirqat stated that the goal is to digitize 100% of automatable services by the end of the year, with approximately 90% already achieved out of a total of around 2,400 services. The "Sand Business" application was launched, expected to be activated in November, and will be equipped with artificial intelligence technologies starting next year, enabling users to request and delegate service execution via an AI agent. He also noted that the number of activated digital identities through the app has reached 3.32 million, with an emphasis on protecting data within Jordan and enhancing digital infrastructure by attracting new investments. These initiatives aim to make it easier for citizens to access services electronically, reduce the need for in-person visits, and update legislation, including amendments to six laws to support the digital transformation.
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