معلومات مباشر
Source: معلومات مباشر
18 Hrsمعلومات مباشر
Source: معلومات مباشر
18 HrsReady to play
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Saudi Arabia’s Ministry of Hajj and Umrah has launched in Jeddah the first edition of a training program for members of pilgrims’ affairs offices and group leaders for the 1448 AH Hajj season. The program comprises 11 tracks designed to strengthen participants’ operational and leadership capabilities and improve services for pilgrims. The tracks cover transportation, crowd movement, preparations and advance readiness, accommodation, catering, services at the holy sites, customer service and effective communication, hospitality center leadership, health, media, and group leadership. Held alongside the sixth Hajj Conference and Exhibition in Jeddah from November 8 to 11, the program also focuses on planning and risk and crisis management, and includes tools to assess participants’ readiness and facilitate knowledge transfer.
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