البيان
البيان
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The recommendations from the Customer Council organized by the Dubai Retirement and Pension Agency focused on improving and expanding retirement services, with the aim of making them more accessible and proactive. The suggestions included the need to strengthen early retirement counseling programs, provide clear guidance on eligibility criteria, how pensions are calculated, and the options available to insured individuals. Additionally, there was an emphasis on supporting financial and psychological preparation for life after retirement. Participants highlighted the importance of building an integrated pension system that leverages modern technologies such as artificial intelligence, to reduce procedures and enhance the experience of customers throughout their careers. They also praised platforms like "Masha'i" and "Shork," which help simplify processes and enable individuals to access their retirement data and make informed decisions. Overall, the recommendations aim to raise awareness among beneficiaries and offer advanced digital services that align with the UAE government's aspirations for improved quality of life for its citizens.
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