23 Hrs
Source:
The Boston Globe
The Boston Globe
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People are increasingly behaving rudely toward others and service workers due to ongoing stressors such as rising costs and societal pressures. Surveys indicate a rise in public incivility, prompting businesses to stand up against disruptive customers and revise customer service policies. Experts suggest that accumulated stress and underlying issues contribute to these outbursts, which are now impacting interactions across various settings, including technology interfaces.
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