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AI begins booking dinner spots
Personal AI assistants are increasingly being used to book restaurant reservations, with some users employing bots to access coveted tables quickly. This has led to issues such as account bans by reservation platforms like Resy, which restricts unauthorized bots. Experts express concerns about AI-driven reservation methods exacerbating inequalities and undermining the human aspect of hospitality, questioning the long-term industry impact and the potential for unfair practices.
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