Hajj and Umrah arrivals unchanged for 170 countries

The Ministry of Hajj and Umrah has confirmed that there are no new requirements for performing Umrah. Its efforts are focused on simplifying procedures and developing digital services, such as the "Nusuk" app and platform, which provide over 150 services to more than 51 million users from 170 countries. The ministry is working to expand pilgrims' options through initiatives like the multiple-entry Umrah visa and direct access to Hajj and Umrah services via electronic travel platforms, aiming to enhance the journey experience in line with Saudi Arabia's Vision 2030. Additionally, the ministry employs artificial intelligence technologies to improve service quality, using tools such as "Nusuk AI" and digital assistants. A regulatory system is in place to ensure service standards, with periodic performance evaluations of companies and classifications based on the quality of the experience provided to pilgrims.

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