Two Chinese Car Brands Denied Coverage in Tunisia

The article discusses the decision by the Dutch insurance company Univé to exclude coverage for many Chinese car brands under comprehensive insurance, due to recurring issues with after-sales services—particularly the long wait times for spare parts and high repair costs. The list includes brands sold in Tunisia such as Omoda, JAC, Dongfeng, and Foton, with the company emphasizing that the problem is not related to the cars being Chinese, but rather to the difficulty and expense of repairing them, which could lead to total losses instead of repairs. Univé's policies are characterized by the exclusion of some new or recently upgraded brands from coverage, with exceptions made for brands like Dongfeng and MG, which have only liability coverage, and BYD, which has improved its after-sales services. This decision raises questions in the Tunisian market about whether maintenance networks can meet the increasing demand for spare parts quickly and affordably, especially as Chinese car sales expand. When choosing a vehicle, the decision no longer hinges solely on price and features but also involves factors like maintenance costs, spare parts availability, and repair speed. The situation is closely tied to the capacity of Tunisia's after-sales market to keep pace with growth, amid the possibility that insurance companies may change their stance as service quality improves.

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