Facial recognition glitch affects iPhone 18 Pro

Some users of the iPhone 18 Pro and iPhone 18 Pro Max, released by Apple on September 9, have encountered a software glitch that causes Face ID to malfunction. The phone completely stops working and then restarts automatically when a Face ID verification attempt fails. This issue particularly occurs when using Face ID within apps and browsers that require biometric authentication. It happens after a failed first attempt when trying to re-verify, leading to the phone freezing and then rebooting itself. The problem appears to be software-related, linked to iOS 27 running on these devices, rather than hardware components. There are hints that Apple has not yet issued an official update to fix the issue or provided an official explanation. Experts recommend that users ensure their system is updated, remove any obstructions like screen covers, reset Face ID, or seek repair services if the problem persists.

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