Travelodge booking led to late-night move

A couple who booked a hotel in King’s Cross, London, ahead of an early Eurostar departure were turned away due to overbooking caused by an "unexpected maintenance issue," and were relocated to a cheaper hotel in Shoreditch after waiting past 1am. Despite complaints, they received no apology or refund from Travelodge, though they were later compensated only after going to the press.

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