Ticketmaster to refund Ed Sheeran tickets

Concertgoers attending Ed Sheeran’s shows at Gillette Stadium can request refunds through Ticketmaster due to significant lineup changes, including the removal of rapper Macklemore and other artists. Ticketholders must act at least 24 hours before the 8 p.m. showtimes, with the boycott caused by venue owners' decision to exclude Macklemore over his pro-Palestinian advocacy. Massachusetts authorities are demanding Ticketmaster provide a clear refund process, considering the lineup changes a substantial alteration of the service.

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